Frequently Asked Questions

Q: Do you offer free shipping? A: Yes, we offer free shipping on all orders in India with a minimum order value of ₹999.

Q: How long will my order take to arrive? A: Typically, orders are delivered within 5-7 business days. Please note that during high-demand periods like festivals, delivery times may be longer.

Q: Can I return my order if I don't like it? A: Yes, you can. We have a 14-day return policy. Items must be unused, with original tags, and in their original packaging to be eligible for a return.

Q: How do I track my order? A: Once your order is shipped, you will receive an email with a tracking number and a link to the courier's website to track your package.

Q: Do you have a physical store? A: No, we are an online-only brand. This allows us to offer a wider variety of designs and keep our prices competitive.

Q: Can I cancel my order? A: If you wish to cancel an order, please contact us immediately at connect@theworldoffestivals.com. We can cancel the order if it has not yet been processed and shipped.

Q: What if my product is damaged? A: We take great care in packaging our products. However, if you receive a damaged item, please contact us with your order number and a photo of the product within 48 hours of delivery for a replacement.